3/14/2023 0 Comments My duo app![]() This deactivates your Duo accounts on both the original and replacement devices and alerts your organization's Duo administrators about the fraudulent reactivation. ![]() If you receive the new phone activation notification and you didn't just perform a restore, tap No. Duo also sends a push notification stating that accounts were activated on a new device to your old one.When complete, you're taken to the accounts list in the app. Duo Mobile locates your backed-up Duo-protected accounts in your restored backup and restores them to the app on your device.Open Duo Mobile and tap Continue on the welcome screen.Download the Duo Mobile app on your new device.This could be the same device as before, or a brand-new one. If using iCloud, enable iCloud Keychain.Sign in to iCloud on your iOS device and restore from an iCloud, iTunes, or Finder backup.Additionally, your organization's Duo administrator must have enabled the Instant Restore feature. To use Instant Restore you must have previously backed up your device with iCloud (with iCloud Keychain on) or an encrypted iTunes or Finder backup. Restoring Duo Mobile Accounts Recovering Duo-Protected Accounts with Instant Restore ![]() Remember, Duo Support can't recover your third-party accounts for you or reset your third-party recovery password.
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